| Authors: Baskerville, R., and Pries-Heje, J. Date: 1999 Title: “Knowledge Capability and Maturity in Software Management” Journal: The Data Base for Advances in Information Systems Pages: 26-43 |
| Information technology innovation, knowledge management, technology transfer. |
| Knowledge management is used as underlying theory to develop a set of key process areas for a supplement to the CMM in small or medium-sized enterprises (SME) that develop software. These processes involve a focus on managing knowledge capability rather than traditional project management. A longitudinal case study provides evidence that current practices have already established the feasibility of these key process areas. |